Terms and Conditions
These Terms and Conditions ("Terms") govern the use of the website quanterrsa.com operated by Quantersa.
By accessing or using our site, you agree to comply with these Terms. Please also review our Privacy Policy.
1. General Use
You agree to use this website only for lawful purposes and in accordance with these Terms.
You may not misuse the site, attempt unauthorized access, or disrupt its functionality.
2. Services and Products
Quantersa may provide services, digital products, and physical goods.
Each category has specific return and refund conditions as outlined below.
3. Return and Refund Policy
3.1 Services
- Bookings may be rescheduled once if requested at least 48 hours in advance.
- Refunds are available only if the service cannot be delivered due to our fault.
- If a service is partially completed, refunds may be issued proportionally, minus reasonable administrative costs.
- Some services, such as custom analysis or tailored consulting, are non-refundable due to resource commitment.
This will be clearly stated at the time of booking.
3.2 Digital Products
- All digital product sales are final once access or download has been provided.
- No refunds will be issued for delivered digital content, as per consumer laws that exempt digital goods once access is granted.
- If technical issues prevent access, we will provide support or reissue the product.
If this cannot be resolved, a refund will be processed within 14 days.
3.3 Physical Goods
- Returns are accepted within 14 days of delivery if the item is unused, in its original packaging,
and accompanied by proof of purchase.
- Refunds will be processed within 14 days of receiving and inspecting returned goods.
- Shipping costs are non-refundable unless the return is due to our error or a defective product.
- Custom or personalized items are non-refundable unless defective.
4. Refund Processing
Approved refunds are issued using the original payment method within 14 business days.
We may request additional details to verify the transaction before processing.
5. User Responsibilities
You are responsible for providing accurate information when making purchases or service bookings.
Misuse of the site or false information may result in cancellation without refund.
6. Intellectual Property
All text, images, and materials on this website are owned by or licensed to Quantersa
and may not be reproduced without prior consent.
7. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our website,
services, or products, to the extent permitted by law.
8. Governing Law
These Terms are governed by the laws of Ontario, Canada.
Any disputes will be resolved in the competent courts of Ontario.
9. Changes to Terms
We may update these Terms from time to time. Updates take effect upon posting to this page.
Continued use of the website indicates your acceptance of the revised Terms.
10. Contact
General Delivery, North Spirit Lake, ON P0V 2G0, Canada
Phone: +1 807-776-2214
Email: privacy@quanterrsa.com